Systems Support &
Remote Assistance

Welcome to the U.S. Client Systems Support site. Information about downloading
Oticon software and utilities can be found below.


For Genie 2 2022.1 and Legacy Genie software please go to MyOticon

If you are a provider and require the Oticon Medical software, please contact your Oticon Medical representative or Oticon Medical Auditory Technical Services at 888.277.8014 or

Contact US

Phone: 800-526-3921 x1614

Chat with a Client Systems Support or Audiology Technical
Support representative
8:00 AM - 7:00 PM EST


client system support contact us