Training & Education
For Audiology Students
Velox™ Platform Technology
Inium Sense Technology
For Government Services
Sensei SP Pro
Go to MyOticon
See All Solutions
Visit Download Center
Welcome to the U.S. Client Systems Support site.
Oticon software and Utilities can be downloaded below.
Contact us for Support
Canada Support Site
Genie 2017.1 (3.5 GB)
Genie Medical 2016.1 (1 GB)
Genie Medical 2016.1 SP2
Oticon Counselling Tools (1 GB)
Otiset 5.0 (32 MB) - Install Code: SWIFT
Pediatric Counselling (130 MB)
NoahLink 1.56.05 (13 MB)
HiPro Test (203 KB)
There are 3 ways to contact us if you need help:
Phone: 800-526-3921 x1614
Speak to a Client Systems Support or
Audiology Technical Support representative
8:00 AM - 7:00 PM EST
Type your question in the box and click the “Submit” button below to proceed .
Order BTE and custom products, accessories, and molds right from your computer
Easily access and pay your invoices and statements, view credit memos and more
View all of our award-winning advertising, direct mail, digital and broadcast content
View all of our product literature and instructional videos
Get a hearing test, receive help and advice, and buy accessories, spare parts, and cleaning tools from authorized Oticon hearing care professionals.
Locate Hearing Center
Find videos and instructions on how to use all Oticon hearing aids and accessories.