Oticon Hearing Aid Support

What could be the cause?

1. Dirty or corroded battery contacts

2. Dirty or corroded battery

3. Hearing aid is switched to telecoil

What’s the solution?

1. Open and close the battery compartment several times

2. Clean battery surfaces with a dry cloth or replace the battery

3. Switch to an acoustic listening program, e.g., Program 1.

What could be the cause?

1. Dead battery

2. Clogged sound outlet

3. Clogged microphone opening

What’s the solution?

1. Replace the battery

2. Clean the sound outlet or change the wax filter

3. Clean microphone opening

What could be the cause?

1. Ear wax

2. The hearing aid is not inserted properly

What’s the solution?

1. Get your ear canal checked by a doctor

2. Remove and insert your hearing aid again