Desktop Charger: You’ll know that your desktop charger is working and plugged into the wall socket correctly when the green light in the front is lit up.

SmartCharger: The charger will show green LEDs briefly when unplugged or plugged in, on the back of the charger to show that it is working and ready to charge your hearing aids.

Desktop Charger/SmartCharger: Place your hearing aids in your charger so the speakers or earhook with mold/dome fall into the little shelf on the back of the charger (see image).

Check to be sure you place the right hearing aid into the slot next to the red dot and the left hearing aid into the slot next to the blue dot on the charger. (If custom molds are attached, look for red/blue serial numbers.)

SmartCharger: The charger’s lid serves as protection and storage for your rechargeable hearing aids. The lid should be closed during charging. When you open the lid, the LEDs in your hearing aids light up to indicate their charging status.

Your hearing aid lights should turn on when placed in the charger (see front view in step 1). Red/orange = charging, green = fully charged. A fully drained hearing aid will be charged in three hours.* The charging process stops when your hearing aids are fully charged, so you can feel free to leave them in the charger when not in use.

*Three and a half hours gives a full day charge for miniBTE R

If you don’t see lights on your hearing aids, try following these steps again to ensure you’ve placed them correctly in the charger.