How to take care of your hearing aids

Oticon hearing aids are manufactured with delicate components and advanced technology and are designed to be effective, reliable and durable. By following a few simple guidelines for handling, using and storing your hearing aids, you can limit their exposure to heat, humidity, chemicals or hard impact, and make sure they stay in good working condition.

Water-resistant (IP58)

Your hearing aids are water-resistant, which means they are designed to be worn in all daily life situations. So you don’t have to worry about sweat or getting wet in the rain. However, do not wear your hearing aids while showering or participating in water activities. Do not immerse your hearing aids in water or other liquids. Should your hearing aids come in contact with water and stop working, please follow these guidelines:

  • Remove your hearing aids before swimming, showering or going out into heavy rain. 
  • Don’t leave them in the bathroom, which is a humid and wet environment. 
  • Dry any perspiration in your outer ear regularly. 
  • Open the battery door fully to allow air to circulate whenever you are not using your hearing aids, especially at night or for longer periods of time, and consider using a drying kit. 

 

Your hearing care professional can provide advice on the best drying kit for your hearing aids.

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Hard impacts

When handling your hearing aids, it is a good idea to hold them over a soft surface to avoid damage if you drop them. We recommend that you put a soft cloth on the table. Keep your hearing aids in their case or in a drying kit when you are not using them.

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Heat

Protect your hearing aids from direct sunlight. Don’t leave them near heaters or leave them inside a parked car in the sun. Never put your hearing aids in the microwave, oven or any other heating device to dry them.

Chemicals and hearing aids

Chemicals

Direct contact with chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion, insect repellent or eardrops can damage the hearing aids. Always remove the hearing aids before applying such products and allow time for the product to dry before replacing the hearing aids. Remember also to wipe off and dry your hands before touching the hearing aids. Don’t use cleaning fluids or solvents to clean your hearing aids - use a dry cloth.

Read more about safe cleaning here
  • Download Center

    Visit our Download Center to access your instruction manual and videos

  • Did you know?

    You can connect your hearing aids to your phone, TV, and other applications and be able to adjust their sound to your preferences.

  • Taking care of your hearing aids

    Your hearing aids have to cope with everything from moisture to wax. Visit our support section for guidelines on the use and care of your new hearing aids.

  • Find a hearing center

    Get a hearing test and receive help and advice from authorized Oticon hearing care professionals.