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Review the step-by-step diagram below to learn how to insert a new battery in your behind-the-ear hearing aids.
Due to the coronavirus, please wear gloves before changing batteries.
Fully open the battery drawer. Remove the battery.
Remove the sticky label from the + side of the new battery.
Insert the new battery into the battery drawer. Make sure the + side faces up.
Close the battery drawer. The instrument will play a jingle through the earpiece. Hold the earpiece close to your ear to hear the jingle.
Tip: The MultiTool can be used to change the battery. Use the magnetic end to remove and insert batteries. The MultiTool is provided by your hearing care professional.
If there is any moisture on the battery surface, it should be wiped off before use. When you change the battery, it will take a few seconds before the battery begins to work.
Watch how to change the battery in a behind-the-ear hearing aid:
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There are four standard sizes of batteries used in hearing aids, and each has its own color code on the battery package. The battery size you should use is given in the hearing aid’s instructions for use.
Contact a hearing care professional to find out how to get the right batteries for your hearing aids. Your hearing care professional can provide you with the MultiTool, which makes it easy to handle the batteries as well as clean the hearing aids.
Visit our Download Center to access your instruction manual and videos
You can connect your hearing aids to your phone, TV, and other applications and be able to adjust
their sound to your preferences.
Your hearing aids have to cope with everything from moisture to wax. Visit our support section for guidelines on the use and care of your new hearing aids.
Purchase batteries and receive help and advice from an authorized Oticon hearing care professional.
Need more help?
Get a hearing test, receive help and advice, and buy accessories, spare parts, and cleaning tools from authorized Oticon hearing care professionals.
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