How to

Clean in-the-ear hearing aids

Wax build-up is one of the main reasons why hearing aids need repairing. Clean your hearing aids to ensure that they keep doing their job.

Your hearing aids are an important investment, and they have been designed to be both reliable and durable. Take a few minutes each day to clean them.

Your ear canal produces earwax, which serves the great purpose of protecting and lubricating your ear. But wax build-up is one of the main reasons why hearing aids need repairing.  Wax clogs up the sound outlet and/or the ventilation opening, resulting in weak, distorted sound or absence of sound. Most hearing aids come with a filter or other device to stop wax from getting into the hearing aid. Check the wax filter and replace it if necessary.

Learn how to replace the wax filter

Your hearing care professional can tell you about the specific wax protection system in your hearing aids.

 

Cleaning an in-the-ear hearing aid

Use the cloth to wipe the surface of the instrument clean. Watch the instruction video on how to clean the shell:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=d5ad992b9b17128b2ca1e39490230b6c&source=embed&photo%5fid=12781455" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]
video_thumb_clean-the-shell_ite-712x400

Important notice!

Before handling a hearing aid, make sure to hold it over a soft surface to avoid damage if you drop it. Do not use water, cleaning fluids, solvents or alcohol, as these could damage your hearing aids

How to clean the ventilation and sound outlet

Use the brush to clean away any traces of wax from around the sound outlet.

If microphone openings are clogged by dust or dirt, this will affect the performance of the instrument. Carefully brush away visible signs of debris from the openings while twisting the brush.

 

Cleaning the sound outlet

Carefully brush away visible signs of dirt from the openings while twisting the brush.

 

Cleaning the ventilation

Clean the ventilation openings by pressing the brush through the hole while twisting it slightly.

Watch how to clean the vent:

[iframe src="//wdh.23video.com/12841282.ihtml/player.html?token=c9e7458864fcef60b66e6ef437246a44&source=embed&photo%5fid=12781456" width="900" height="655" frameborder="0" border="0" scrolling="no" allowfullscreen="1" mozallowfullscreen="1" webkitallowfullscreen="1"][/iframe]
video_thumb_clean_ite_vent-712x400

 

Use the MultiTool for cleaning

The MultiTool is a useful tool, which will ensure the best care, cleaning and performance of your hearing aids:

 

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your hearing care professional. 

Find your nearest hearing center

 

  • Download Center

    Visit our Download Center to access your instruction manual and videos

  • Did you know?

    You can connect your hearing aids to your phone, TV, and other applications and be able to adjust their sound to your preferences.

  • Taking care of your hearing aids

    Your hearing aids have to cope with everything from moisture to wax. Visit our support section for guidelines on the use and care of your new hearing aids.

  • Find a hearing center

    Get a hearing test and receive help and advice from authorized Oticon hearing care professionals.