Streaming and apps

Oticon hearing aid streaming and apps

Here you can learn which connectivity solutions your hearing aids support

oticon-hearing-aids-android-and-iphone-960x634_v2

Oticon hearing aids and smartphone compatibility

The following Oticon hearing aids are Made for iPhone®, iPad® and iPod touch® and they are compatible with Android™ devices:

• Oticon Real™
• Oticon More™
• Oticon Own™*
• Oticon Zircon
• Oticon Play PX
• Oticon Opn S™
• Oticon Xceed
• Oticon Opn Play™
• Oticon Xceed Play
• Oticon Ruby
• Oticon Opn™*
• Oticon Siya*

*Excludes custom styles that do not have 2.4 GHz wireless feature.

See list of compatible Apple devices and Android devices
See list of compatible Oticon apps
See list of compatible Oticon wireless accessories

Introducing Hands-free Communication

With select iPhone or iPad devices, you can now use your Oticon Real, More, Own*, Zircon or Play PX hearing aids** to make or receive hand-free phone or video calls.

Hands-free communication is available with iPhone 11 or later, iPad Pro 12.9-inch (5th generation and 4th generation), iPad Pro 11-inch (3rd generation and 2nd generation), iPad Air (4th generation), and iPad mini (6th generation), with software updates iOS 15.2 and iPadOS® 15.2 or later.

Now enjoy the simple convenience of hands-free calls whenever it suits you. With your hands free, you can talk to your family, friends and colleagues when you’re on the go.

* Only available in styles with 2.4 GHz

** Oticon More hearing aids require firmware 1.3.0 to enable hands-free communication functionality.

One-way direct streaming from Android devices

Oticon Real, More, Own, Zircon and Play PX hearing aids are compatible with the Android accessibility protocol, Audio Streaming for Hearing Aids (ASHA) allowing high‑quality, one‑way direct streaming from Android devices with Android 10 or later and Bluetooth 5.0. Please note that the compatible phones may change as Android operating systems are updated.

To see the list of Android devices* with the ASHA protocol that have been tested by Oticon and are compatible with Oticon Real, More, Own, Zircon and Play PX click here.

*Please note where variants exist US market phones were tested.

Compatible Oticon apps

Oticon Companion app

Features in Oticon Companion app:

• Remote control function
• Find my hearing aids
• RemoteCare*- Virtual appointments with your hearing care professional, where they can remotely adjust your hearing aids.
• Control over accessories
• Apple Watch® compatibility**
• HearingFitness™***
• Sound Equalizer***

*Oticon RemoteCare app has been discontinued. Please encourage users to download the Companion app to have access to RemoteCare services.

**Compatible with Apple Watch series 4 or later and watchOS® 8 or later.

***Only available for Oticon Real hearing aids with firmware version 1.1.0 or later.

System and software requirements:

Apple® devices: iOS 15.0 or later.
Android™ devices: Android OS 8.0 or later.

Compatible hearing aids:

Oticon Real, More and Own* hearing aids: Firmware 1.0.0 or later.
Oticon Zircon hearing aids: Firmware 1.1. or later.
Oticon Play PX hearing aids: Firmware 1.1 or later.
Oticon Opn hearing aids: Firmware 6.0 or later.
Oticon Ruby and Siya hearing aids: Firmware 1.0 or later.
Oticon Opn S and Opn Play hearing aids: Firmware 7.0 or later.
Oticon Xceed and Xceed Play hearing aids: Firmware 8.0 or later.

*Only available in styles with 2.4 GHz

Compatible Oticon wireless accessories*

ConnectClip

ConnectClip works directly with your Bluetooth compatible Oticon hearing aids. It can also be used with the Oticon ON app and the Oticon Companion app.

Mobile device and accessory requirement:

Bluetooth 2.1 +EDR or later.

Other Oticon accessories:

• Remote control 3.0
• TV Adapter 3.0
• Phone Adapter 2.0 (requires ConnectClip)
• BTD 800 USB dongle (requires ConnectClip)

*Custom hearing aids require the 2.4 GHz wireless feature to enable accessory compatibility.

Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google LLC.

Top

Explore Support

How to

Use and care

Put on and remove hearing aid

Turn hearing aids on and off

Companion app

Connect to wireless accessories

Use ConnectClip

Use EduMic

Use RemoteCare

Wireless Listening