How to adjust the volume and change programs with the Oticon Companion app

Find out how you can use the Oticon Companion app to discreetly control your hearing aids’ volume and change the listening program.

Before you start

1

Compatibility guide

See which phones will work with your hearing aids.

2

Get the Oticon Companion app

Ensure you have the latest version of the Oticon Companion app.

The image features the Oticon logo with a white and beige background, showcasing stylized sound waveforms in gold and gray, and the word "oticon" in white text on a black strip.
3

Pair your hearing aids with your phone or device

Once you've downloaded the Oticon Companion app, you need to pair your hearing aids with your device.

How to adjust the hearing aid volume

You can change the volume in both hearing aids at the same time or in each hearing aid independently.

The value 0 is the start-up volume as prescribed and set by your hearing care professional.

To increase or decrease the volume, move the slider(s) up or down or press the +/- buttons.

To switch between volume control in one or both hearing aids, tap the slider button.

A smartphone screen displays a hearing aid control app, showing volume sliders labeled "L" and "R" for left and right adjustments. Tabs and icons offer options like "General," "Music," and "Tinnitus."

How to mute your hearing aids

Tap the speaker icon at bottom left to mute and unmute your hearing aids.

How to change programs

Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.

On the navigation bar, in the program selector, swipe through the program tiles to see your available programs.

Tap the desired program to select it.

Your hearing care professional can make up to four different listening programs. Additional programs may be available for TV Adapter, ConnectClip, and/or Tinnitus SoundSupport™.

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