Software
For the most up-to-date Genie 2 software and Legacy Genie software to program air-conduction hearing aids, please go to MyOticon.
Oticon Medical
If you are a Ponto™ bone anchored hearing system provider, you can contact your Oticon Medical representative or Oticon Medical Auditory Technical Services at audiologysupport@oticonmedical.com or at 888-277-8014 option #4 for current software links.
Please note: Genie programming software is only available to hearing care professionals. Patients should contact their HCP for assistance with any programming needs.
Contact us
Phone: Contact Oticon and select option 4
Email: css@oticonusa.com
Chat with a Client Systems Support or Audiology Technical
Support representative
8:00 AM – 8:00 PM ET
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