A professional wearing headphones operates a computer displaying audiological data and video conferencing. The setting is a modern office with cabinets and hearing-related materials in the background.

Oticon RemoteCare

Deliver hearing care beyond your clinic

Gain the flexibility and convenience of online patient meetings and remote fitting

Oticon RemoteCare is a feature within Oticon Genie 2 and the Oticon Companion app that enables you to remotely deliver person-centered hearing care.

See your patients on the screen

Oticon RemoteCare brings the benefits of telemedicine to your clinic. You can meet your patients online, send instant messages if they can’t hear you, and quickly make adjustments to their hearing aids.

Run feedback measurements remotely

With Oticon RemoteCare, feedback analysis can be easily carried out initially, or repeated, during remote sessions following acoustic adjustments, supporting confident fittings and saving both clinicians and patients unnecessary clinic visits.

Discover how Oticon RemoteCare works

Perform in situ audiometry

Using Oticon RemoteCare, you can use in situ audiometry measurements via the hearing aid in a patient’s ear to measure hearing thresholds using the individual’s own ear acoustics. These remote measurements are accurate, precise and equal to ones made in a clinic.

Remote in situ audiometry is performed in the same way as in the clinic with Oticon Genie 2, with the Background Noise Level feature ensuring conditions are comparable to in-clinic conditions. The main difference is that the Oticon Companion app is used as the patient’s interface.

Explore Oticon Genie 2 fitting software

Get help with Oticon RemoteCare

Explore our guide to the RemoteCare Administration Portal

Download the guide

Related pages

Fitting in Oticon Genie 2

Oticon Genie 2 is our advanced software for top-quality, wireless fittings tailored to meet the unique needs of each individual

Bimodal fitting

Oticon’s bimodal fitting solutions help you achieve the optimal support for patients with cochlear implants.

Pediatric fitting

Give children and teenagers life-changing hearing care with Oticon’s dedicated fitting solutions

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