How to access troubleshooting in the Oticon Companion app

The in-app troubleshooting section can help you solve most queries.

Compatibility guide

See which phones will work with your hearing aids.

See the guide

Get the Oticon Companion app

Ensure you have the latest version of the Oticon Companion app.

Download the Oticon Companion app for iPhone®, iPad® & Apple Watch®Download the Oticon Companion app for Android™

Pair your hearing aids with your phone or device

Once you've downloaded the Oticon Companion app, you need to pair your hearing aids with your device.

How to pair your hearing aids with other devices

To access troubleshooting, tap More on the tab bar at the bottom of the app screen.

Tap Help & Support.

Tap Troubleshooting.

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Android™ is a trademark of Google LLC