Right on target, right away – wirelessly

Oticon’s fitting and counseling tool, Genie, is designed to help you provide top quality fittings that meet the individual needs of each user.

High-precision first time fittings

Genie is designed for high-precision first time fittings. This increases initial user acceptance and reduces the need for fine tuning. By supporting your workflow, Genie helps you provide a first-class fitting experience.


Use Genie for:

  • Fitting
  • Counseling
  • Product demonstrations
  • Staff training
  • Remote online support from Oticon

Genie Updater

Easy access to new versions of Genie or updates as soon as they are released.

The updater runs silently in the background and checks for updates automatically. You will only be notified when you need to take action.



A one-stop tool – plus online support

Genie offers all the tools you need to help you succeed.

  • Integrates seamlessly with our comprehensive multimedia counseling tools, e-brochures and demonstration tools, all designed to support the counseling and fitting process.
  • Contains comprehensive instructional videos that teach you and your clients what you need to know.
  • Online tools offer a new level of support through live, online remote assistance. We can help you solve problems and deal with challenging fittings.
  • Place an order

    Order BTE and custom products, accessories, and molds right from your computer

  • Manage your account

    Easily access and pay your invoices and statements, view credit memos and more

  • Consumer marketing materials

    View all of our award-winning advertising, direct mail, digital and broadcast content

  • Download materials

    View all of our product literature and instructional videos