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Getting started with Streamer Pro

By picking up the audio signal and sending it straight into both ears, the Streamer turns a pair of hearing aids into a small wireless headset. With no detectable delays in transmission, audio signals perfectly match any visual images.

How to wear Streamer Pro with neck loop

The neck loop is an integral part of the Streamer’s electronic system. It is used as an antenna to transmit sound to your hearing aids.

For the best possible sound and longest possible streaming time, the Streamer should always be worn with one of the included neck loops. The Streamer comes with two neck loops, a long and a medium.

The neck loop snaps into the holes on the top of the Streamer. Note that when talking to somebody through the Streamer, it is important that your voice can be picked up by the built-in microphone on the top.

Watch how to wear the neck loop here:

Using Streamer Pro without a neck loop

The Streamer can also be used without the neck loop, for example if kept in a pocket or used width the optional belt clip. When using the Streamer without the neck loop, the distance to the hearing aids should be less than one metre. You may experience drop-outs in sound, which is why we always recommend using the neck loop.

When using the Streamer without the neck loop, more power will be used – consequently maximum streaming time is reduced to 5 hours on one full charge.

More support

For more instructions on how to use Streamer Pro and older versions of the Streamer, find help here:

Streamer Pro

Streamer Pro is the gateway to the ConnectLine system and is worn around the neck. When hearing aids are linked to Streamer Pro, practically any audio source can be transmitted through Streamer Pro to the hearing aids using a wireless Bluetooth connection or a mini jack cable.