Consumer Advisory

Purchase your Oticon hearing devices only from an authorized Oticon professional.

Oticon’s advanced technologies offer considerable benefit when selected and fit by trained and credentialed hearing care professionals providing high levels of expertise and service, including proper fitting through face-to-face consultations. Oticon chooses to work with a network of highly skilled hearing care professionals who comply with state and federal laws and regulations pertaining to dispensing hearing instruments.

Therefore, Oticon does not endorse the practice of selling hearing aids to consumers via the Internet or through direct mail nor does Oticon sell its products directly to retailers who sell Oticon hearing aids over the Internet or through mail order businesses.

Some mail order or internet retailers falsely claim to be trained or authorized to dispense Oticon hearing instruments and may misappropriate our intellectual property and make claims about our technologies that are inaccurate. We have asked that these companies stop their claims.

To find a hearing care professional who has been fully trained and authorized to fit Oticon hearing solutions in your area, please use our Hearing Center Locator.

If you have any questions regarding our network of hearing care professionals and whether the practitioner you are inquiring about is an authorized provider of Oticon products, please email us at authorizedprovider@oticonusa.com.

  • Download Center

    Visit our Download Center to access your instruction manual and videos

  • Did you know?

    You can connect your hearing aids to your phone, TV, and other applications and be able to adjust their sound to your preferences.

  • Taking care of your hearing aids

    Your hearing aids have to cope with everything from moisture to wax. Visit our support section for guidelines on the use and care of your new hearing aids.

  • Find a hearing center

    Get a hearing test and receive help and advice from authorized Oticon hearing care professionals.